Managed IT Services

We take care of your IT infrastructure and network security, providing proactive monitoring and reliable support.

IT infrastructures are complex to manage and maintain, and no organisation can avoid occasional unplanned equipment issues. Being able to accurately diagnose the problem and quickly resolve it, is the competitive differentiator.

When you face an issue within your infrastructure, you want to know where to find a resolution. Proximitum's IT Services provides centralised remote monitoring and management of our customer's infrastructure, and allows our technical teams to deliver industry-leading reactive and proactive support.

Using a Proximitum Managed Service provides the following benefits to your business:

Single point of contact
Maximise issue resolution
Accommodate emerging technology trends
Access to highly trained first line operatives

What is a Managed IT Service?

Proximitum is a managed IT service provider that delivers customised support services to businesses of all sizes. We provide a single point of contact for all your IT support needs, whether it's technical support, application support, or even project management.

Our team of certified professionals are available 24/7/365 to help you resolve any issue, big or small. Contact us today to learn more about our services and how we can help your business stay up and running smoothly.

How we can help your business

At Proximitum, we understand that every business is different and has unique IT support needs. That's why we offer a variety of managed IT services that can be customized to meet your specific needs.

Some of the managed IT services we offer include:

Proactive monitoring and management of your IT infrastructure
24/7/365 support from our team of certified IT professionals
Performance reporting and SLA management
Help desk ticketing and incident management

We assist businesses of all sizes

Proximitum is a managed service desk that provides businesses of all sizes with technology management assistance. We help our clients to select, implement, and support the right technology solutions for their business.

We also provide training and support services to ensure that our clients' employees are able to use these technologies effectively.

Our goal is to help businesses leverage technology to improve their operations and compete effectively in the marketplace.

We are here to help you select, implement, and support the right technology solutions for your business. Contact us today to learn more about our services.

Customisable Solutions for your unique needs

We understand that each business has its own set of challenges and requirements. That's why we offer a range of customizable Managed IT Service solutions, including:

Infrastructure management, including network, server, and storage systems
Endpoint management for PCs, laptops, mobile devices, and IoT devices
Security services, including vulnerability assessment, threat management, and incident response
Cloud management, migration, and optimization services
Software and application support, including licensing, updates, and patches

Knowing that you have a dependable partner in Proximitum, you can rest assured that your business will continue to grow and thrive.

Seamless Integration with your existing systemsness

Proximitum's Managed IT Service is designed to seamlessly integrate with your existing IT infrastructure, ensuring a smooth transition and ongoing compatibility. Our integration services include:

Assessment of your current IT environment to identify potential challenges and opportunities
Development of a comprehensive integration plan tailored to your unique needs
Implementation of best practices and industry-standard processes to ensure a smooth transition
Ongoing support and maintenance to ensure your systems remain up-to-date and secure

Thanks to our integration services, the implementation of Proximitum's IT Managed Services is stress-free and hassle-free.